CitiBike has upgraded my life, but it just eliminated its Zen Desk, making it even harder than before to get reimbursed for unfair charges. Last month, I was unable to redock a bike due to heavy snow.

This review is about CitiBike AS A WHOLE, not a specific station. Been member since 2022. Constant frustrations. CONSTANT. App will show open docks "parking" , at a specific station, however, the "ope

signed up so a friend could ride downtown with me. they charged me $100 that find impossible to get back. What a total ripoff with the streets clogged with B&T & tourists crashing. Been hit 10 times b