The manager was very rude to the customers and the food was very cold and my food took over 2 hours

I asked for a hamburger with everything except cheese. They gave me a burger with three pieces of cheese and nothing else.

I've been there two weekends in a row and each time I dined in. I've noticed that the same employees never wear gloves and proceed to touch customers food with no gloves on. It was only one black wome