Five years ago we purchased new living room furniture & purchased a fabric protection plan. They said if we did not utilize the protection plan we would get our money back. Not true..... You get a "pr

Ordered a couch, and they assured us the couch would be delivered before Christmas, items in stock 12/11. Now they are saying January, and we have nowhere for our guests to sit over the holidays.

Bought an electric reclining sofa. Thank goodness I took the service plan. 6 months was the first breakdown. Burnt out switch. It took a total of 4 months to schedule an appointment Wait for parts and