Horrible service, and they never know how to fix or do anything. Really frustrating and disappointing

I've been with SDCCU for over 30 years, but the level of service and quality of service degraded rapidly in the last year. Recently sent an overseas wire and they didn't tell me for a week that it did

On May 1st I blocked my SDCCU debit card because of fraudulent activity. SDCCU staff indicated they would automatically send me a new debit card in the mail. Here it is 10 days later and I still do no