I opened several CDs with this bank, and then when 2025 ended, I received 2 different 1099-INT forms in the mail, and yet a 3rd different 1099-INT in my online portal, with zero explanation as to why

I paid my rent payment on 1 August. This money has been not received and lost. I got a letter from my landlord about eviction. I sent a lot of emails an called to cibc and nobody helped.

I purchased a CD through CIBC Agility online banking and am having a rotten banking experience. There is no way to connect with customer service agents through their app, and the app does not provide