These people at this location are so rude and unprofessional. I just reported them to Customer Service due to their unwillingness to assist me. Filing formal complaint with the BBB as well. I explaine

Brought our dog to be boarded at their pet hotel only to be told they weren't comfortable having our dog with a cone. We leave for a trip tomorrow morning. Now we are scrambling and may have to postpo

The employees are always friendly, and I love that they host cat adoptions every Saturday. I was pleasantly surprised to find Applaws wet cat food, which is difficult to locate anywhere other than Pet