Natalie is awesome ! I walked in , she assisted me and answered all the questions I had ! I just opened a new account with citi ! The costumer service is amazing !

Happy I could find a Citibank. They may have just gotten a makeover. The vestibule where the ATM's are, were just freshly painted. The downside is that a few employees saw me or passed by me and no on

Live customer service is almost non-existent. I've been with Citibank since the early 1980's. What once was a mighty bank with top tier service has evolved into a my worst banking experience. Do yours