Trying to reach The Loft Customer service is nearly impossible even if you have a small request. Unfortunately this loyal customer has had enough!!!. Speaking to someone in another country who does NO

Loft at Times Sq NYC - store is dirty, staff don't speak English, clothes are all over the floor, too many employees that stand in the middle of the store just to gossip instead of helping customers a

I ordered Loft online. I always order the same size, however the fit always varies to either too large or too small. Never a good fit. The quality of their clothes also vary. Sweaters always pill and