Yesterday I had to wait for such a long time that I lost track of it. But it was definitely more than an hour past my appointment time. And to get past the service desk waiting time, that was definite

The employees here aren't particularly rude per se, but the problem I have is that they are so backed up with overbooked appointments, they might as well just let anyone check in all Willy nilly. Had

Service overall is terrible. It takes ages to be admitted. The test take too long to process. The specialist doesn't get the result 90% of the time. They always send the result to the wrong doctor.