we went last night and the cinema has gone down hill big time. everything looks old and dirty. this used to be our go to for films all the time but we cancelled our passes and its the best idea. went

To start they no longer have a customer service contact number!! and new refund policy which means its harder to get your money back. The staff are clueless and rather vague at the Union Square cinema

What an awful experience. Went to see Brutalist with an intermission. During intermission we were told we had 5 mins before the tills were switched off, then when trying to order coffee told the mach.