Good store overall. The sales associates I dealt with were great, but I have to note the extraordinarily poor customer service from the manager working on Sunday morning 12/7/2025. Condescending tone

Friendly, helpful and knowledgable staff in a well-organized and clean store with a great location! Prices are great when you use a coupon !

Highest reviews for Veronica servicing at the check out counter at the Michael's Avon, CT store. Her attention to detail, respectability and all around helpfulness makes the store a pleasure to visit.