One of the store managers named Richard from Ashley Kenosha rendered poor performance in customer service.

BEWARE- bait and switch, you try out furniture in their showroom, seems great, you order it, it's as hard as a rock, different feel, terrible! Won't do anything for us...Customer Service is non existe

Absolutely awful - shop anywhere but here. I purchased a new sectional and chair from Ashley in Kenosha, Wisconsin in January. I paid an extra $90 (on top of delivery fee) for "set-up" which included