My wife and I recently paid off a vehicle loan with TruWest Credit Union, and this was the most difficult loan payoff experience we have ever had. We contacted them to request a payoff amount and were

Have requested complete accounting of all payments and interest from original date of loan to current, and they Still have not responded.

Well, I am commenting on the exemplary service I had received from Nicci Maez at the 56th St branch in Phoenix. Mind you anyone can learn the basics about banking, but only years of customer experienc