The girl helping me was incredibly sweet and efficient with an exchange I had to do. I was at the counter trying to change a bracelet for a bigger size and used their hand sanitizer that had the pump

I was given a ring already scratched up, and went it to return it unworn was refused service..

The ladies working there are so rude they talk to you like you are such a bother to ask a return item question never never buying there over rated jewelry items