I had a gift card for a one hour massage worth $60. I was told for an extra 35 dollars I could have a 90 minutes massage. However, when I went to check out, they told me it was $70. Because I was not

I showed up early for a 9am facial. When 9am came and went I went to the receptionist and asked if there was a problem. Apparently the esthetician Shala had just arrived. Since I've been a member for

the cancellation policy is ridiculous. their site says 2 hours advance notice but the clerk thinks it's 6 hours. horrible service and will robbery. it's Christmas and people are short on cash. would n