The lady at the front desk oversteps personal boundaries and is very rude and condescending to say the least. Why not just hire an actual professional who has great customer skills. It's not hard. And

The ladies at the front desk lack professionalism to say the least. Very rude and condescending plus they stretch the truth.i don't know how folks like that are hired. Quality of care is so-so, too ma

Going to Bay State intermittently for a year. It is the best PT I've experienced. Lovely space, high end equipment, expert staff. Jessica was smart, warm, gently encouraging, expert in her field. She