I had the pleasure of working with Bank of America on Monterey Avenue, specifically with Ramiro Prado, Financial Center Manger. He went above and beyond to take ownership of my challenges and ensured

actually even one star is too much! I'm so sick and tired not getting customer service on the phone. They leave a number for you to call and no one answers!!! time to change banks!

A great experience (for a B of A) Aliyah was so helpful competent and cheerful. The manager was awesome as well. I walked out with a smile on my face.