Most therapists are excellent. Disappointed in new management. Changed tea selection when prior offering was excellent. Now phasing out mimosas. Also no extra towels set out. Seem to be cutting back.

This hotel is one of the nicest I've ever been to, so you would think the spa would match the level of excellence . I had a group I booked for a birthday party. It's like I had to beg for great custom

The only reason I am reviewing a 3 is because after we checked in, the staff at the desk left us waiting in the lobby until 5 minutes into our massage was supposed to originally have started. We had t