no return call on 6 calls wife was stuck in basement for a day and a half. had to call two grandchildren over get her back upstairs and the lift chair is still stuck part the way up the stairs so anyb

Made an appointment for a quote. They called and texted several times to confirm. Had to make sure both homeowners were there. We waited, and waited and waited..... I texted them and have heard NOTHIN

UPDATE #2: I did FINALLY get a sales rep/warranty person on the phone on 5/8/2024 - after five separate phone calls. The rep who finally called said the ticket was JUST opened that day and so the firs