Amari (manager) and the counter agent were great at handling and making this a better experience. The rental would not start as I was attempting to drop it off. There were other things related to the

Picked up a car 12 days ago and swapped it after one night, because it reeked of cig smoke. Just returned the one we switched for )and loved) and Vincent took care of me and gave me a generous discoun

A very unprofessional company riddled with Diversity Equity and Inclusion Practices. I have been a loyal customer and Emerald member for many yrs, renting from Calif, to IN, NC, SC, GA, AL, TN, KY, OH