Credit card got stolen so I had to get a new one. Before I could switch my payment on the Pueblo water website they charged my old one twice, which of course declined, which I guess warrants them remo

The shutoff policies are to the point of being Nazi! It's one strike your out..... despite never once not paying my bill. I forgot, this one time. Then there were so many policies demanding more money

Website is so hard to navigate! I just want to pay my bill... dont like having look for the payment portal... too many tabs to navidades through!