Ordered 2 lattes both were gross and burnt. Mine tasted like burnt milk and water couldn't even taste any coffee

I ordered a simple Americano coffee with steamed cream. It was undrinkable. First, they left off the cream. I thought I could doctor the coffee up at home with my own creamer. Nope. The coffee was inc

One star is generous for the experience I just had. We went in to ordered two lattes, one of which was decaf, the other was not. Waited 30 minutes to get these coffees. Mine was made COMPLETELY WRONG.