I stopped by to get couple hats , i choose two and then request to customize one of the hats with a name. I requested a color then the lady said it will take 20 min to get it ready. I came back the co

No calls from them at all after leaving our number. We paid for a service then no call from them so we went back and left our number again. No call stilI guess they just took our money.

I need to return a Lid hat, but I can't return it at the store. I have to mail it because online Lids is owned by Fanatics.