Been here twice. Once was for a severe concussion. Empty lobby, the lady sweeping had no care but to make sure we had an appointment scheduled and insurance card with a horrible attitude, made us feel

treated by an xray tech of all people. NOT QUALIFIED via credentials or actions. Severe sore throat and fever. she Just wanted to test for covid. Had to argue to get a strep test.

Only 24 hour emergency care in Lansing. Urgent should be removed from the name! If you had cut or gash you would heal naturally before you made it through the wait list.