I had a great experience at J.Crew Factory thanks to Crystal. She helped me at the register and was so friendly and welcoming. She made the checkout process really smooth and took the time to be genui

Love this store! always organized and very customer-friendly. Jenn ( I think she is the store manager)has helped me on several occasions at this location. She's consistently professional, friendly, an

I was provided excellent service on a recent shopping trip! I selected a holiday gift but the store did not have the size I needed. The salesperson offered to look it up and order it for me from onlin