What a let down this was! Electronic self-ordering system seemed confusing for some more mature customers. No 'cream tea' available as a package so had to order components individually. This came to £

Once again M&S have ruined a lovely café. Now dark and soulless with McDonald's type ordering. When are they going to learn that they have a customer base that enjoys personal people service? Avoid if

Very disappointed. I arrived at the cafe for breakfast this morning only to find that eggs on toast was not available as out of stock. When I enquired at the counter I was told that the bread hadn’t..