With so many Hooters locations around me closing over the years, my options have basically narrowed down to Katy or Sugar Land. This time, we decided to give the Sugar Land location a shot. At the end

It's clear why this chain is struggling. This location was nearly empty, yet the service was still subpar. Our waitress was elusive, slow, and even tried to blame us for mistakes she made on our order

Awful experience from start to finish. The wait time is ridiculous--you'll be standing around forever, and when you finally get your order, chances are it'll be wrong. The customer service is basicall