I've been with this specific agent for almost 10 years, I used to be happy, no complaints and everything went smooth. Now, you actually can't get ahold of anyone, I've left several messages without a

Audrey visited the office, canvassing the area. Very impressive, reflects on the office as a real professional!

I'm a big fan. I haven't had to call in a claim, but I can say they saved me $1,200 on a renewal for the same policy w/out me even asking.