zero stars! do not trust Pennymac loan services to process your payment. I made several payments through my account which they never processed and they have over 400 complaints on the CFPB. this is th

PennyMac doesn't care about their customers. I have called 3 times over the same issue, the last time I was even transferred to a supervisor but they just don't care. Their policy is to keep my escrow

David Spencer at PennyMac caused my cash to close amount on my refinance to be $3,000 higher than what we were promised.