The short story: Not to be trusted. Just another contract service provider taking your money for unacceptable, low-quality work. The long story: I had a technician come out to service our swamp cooler

The initial service provided went well and professional. There was an error in billing that became an issue. However, upper management reached out to correct the error in a very professional manner.

Coyote HVAC installed my heat pump two years ago, and I could not be happier. Something on the condenser broke last week, and they came out and fixed it for free because it was still under warranty. E