Closed my acounts today. Denied reward do to my account being messed up on their end...

I took my son's iphone11 in because it wouldn't connect to cellular or Wi-Fi. I waited over 2 hours, and when they gave me back my phone, it was in "restore " and we were unable to get it out of resto

Very poor customer service. All they could tell is how they could not help me. Bought a Sony blu-ray player. Stopped working. Took it back for exchange/refund. Best Buy refused as I did not buy their