Purchasing was a dream, trying to get help with a broken chair repair which i should not have to wait weeks on end for is a deal breaker. Last piece of furniture I buy from Lay Z boy

Bought a sectional reclining couch 3 years ago. We paid for the upgraded pet friendly fabric. Three years in, the part of the couch where the dog lies (which is always covered) is the only decent look

We ordered furniture from this store and purchased the extra warranty for repairs. Recently we tried to schedule to have a stain removed from the company lazy boy contracted for their repairs on 4/15/