Came in almost a week ago for back to school shopping with my stepson and had AMAZING service. Store was 30mins until closing and even though we were rushing to find clothes, the staff all kindly and

My order was placed 7-17-25. Called customer service because package sitting in Bakersfield 5 days. Brittany told me it would take 4 weeks because it is a PO box. Then she sent me the attached photo.

Poor customer service. Bad policies. The cashier neglected to remove security tags from my items, costing me another trip to the store. Rather than apologizing for my inconvenience, the manager hassle