I'm always so excited to see public facing service versus the real service you experience. Night and day.

BAIT AND SWITCH. John misrepresented the monthly cost on several occasions. He continued to try and upsell me a health plan before he can explain why my policy cost kept changing. I told him on severa

Not responsive and doesn't generally care. Assistant who answers phone doesn't know anything, sends me to the main state farm line. Agent never present or calls back. Going to switch. Been with them f