Woke up to no heat this morning and called Simmons. Brian was the technician (he serviced our furnace for annual maintenance at the beginning of the winter) and came out the year before for another em

Let me start by saying wow. Their tech Tim saved our house. The company made such an effort to come out and fix our issue. Our 3 year old water heater had stopped working at the coldest time possible.

We were not getting any heat. Even after I thought I cleaned off the vents. As it turns out, the vent was still blocked, probably because of blowing snow and I didn't clear it away as much as I though