Terrible service. I was just trying to buy a coffee maker and no one could really help me. The girl in the clothes on the third floor is super disastrous.

Cathy was a sweet soul ! She provided a pleasant item exchange experience. She made the process seamless. Happy you guys have her part of your team !

I want to shout out Gilda at Macy's for truly outstanding customer service. I'd been struggling for 2-3 days to find a collared work shirt that fit right--wandering the mall, buying and returning shir