I've had this same issue at the Subway on Mendocino and Santa Rosa Ave. I order meal deals or kids' meal deals and every time they try to add extra charges on top that shouldn't be there, usually $4-$

Ordered a bmt and their lettuce looks like it's yesterdays lettuce, brown and limp. I told her I wasn't going to buy it and walked out. She said it's ok, it's just that the table air keeps it too cold

Terribly customer service. All the veggies looked old and wilted, put only a few slices of turkey on, didn't have some of the veggie, and also didn't have the promotion cups. Never going to this one a