The waiting area may be small, however, it's impeccably decorated and the receptionist is friendly and personable. The Spa at 21c may not be as large as other spas in the Cincinnati area, however, I f

I wanted it to feel like a more higher end experience and it didn't deliver. It was a good massage just didn't fit my expectations.

Had the best couples massage. Staff are super friendly. I highly recommend this spa and will be returning. Thank you