There is no value given to providing customer service in a positive way or doing what they say they will do even when it is in writing. Scheduled a carpet measurement and never received a 7-9am call t

The positive differences in this Sterling store compared to my local Reston store is remarkable. The differences in inventory, knowledge and great customer service led me to change my favorite store.

Terrible service. I asked for help twice with some building blocks and no one helped me. I had to pull and carry everything myself