Why isn't there anything less than one? This is the second time that Bosch has entrusted the repair of the seal for my refrigerator. Both experiences have ended up exactly the same. Poor communication

A very good experience! I had a dryer repaired. The technician was prompt, knowledgeable and had my dryer working again in an hour. The initial contact was also wonderful. I appreciate the later after

Very nice repair man! Gave us tips to make our dryer more efficient and last longer!