First time of going in since the refurb & won’t be back in a hurry On asking a member of staff if the Christmas merchandise was in it was an abrupt no & couldn’t move back fast enough to what they wer

Poor, slow service, we had to queue for some time. When we eventually got the coffee it was not hot enough, because our cups were left waiting under the dispenser while the server went and did som...

Stood at the counter for 10 minutes (actually set a deadline after the first 5 minutes) and failed to get served. 5 staff members behind the counter all of whom completely ignored us (yes that will by