Shout out to Joshua service Manager at BMW West Springfield you are a great service Manager thank you for taking the time to elaborate and address my concerns! Communication and Customer service is ke

1st time customer, I was extremely unhappy with the service department at BMW of West Springfield Ma. I had a scheduled an apt on Monday morning (I dropped of Sunday Night) on Tuesday evening my car s

Horrible unorganized service who does not appreciate or value their clients. Inattentive to clients needs and they either ignore you or act as if you are disruptive to them. Do not go here; they do no