I've never been to a Duluth Trading Company store, only shopping online, and I was surprised that this is just nestled in the middle of downtown. I figured it would just be a little shop but I was ple

Not LL Bean; a hundred dollar sweater is 'pilling' and lost its shape one year into ownership and the return policy is not consumer-friendly as compared to LL Bean.

We did an in store order and never received the item. When we contacted customer service they said the order was never shipped and it was if we walked away with the item.