Customer service was very kind when I bought the wrong thing and was able to exchange it. No problem, no hassle

Chimone is my favorite worker here! She is very informative and hilarious with her jokes while bagging my items, was quick and efficient, and made sure I got all my discounts even when I wasn't paying

Slowest shipping/Delivery I've ever experienced. Don't be in a hurry to get your order if you order from Kohls. Worst possible service and no excuse with all of the options available these days.