On a Saturday turned away because your store wasn't properly staffed. Mind you the service I requested is less than 1 hr to do.

Brought my mom's car in for her (with no appointment) when one of its tires seemed to be losing air. I thought that it was just a slow leak, but my mom, who doesn't always make the best decisions, sai

I was late for my appointment due to route 1 traffic but Sullivan accommodated me any way and my tires were installed quickly.