I traded in a phone on January 19 and was unable to get my $800 credit. After 3 store visits about two dozen phone calls. A bad review with a promise from the owner this would be resolved in 48 hours

I traded in a phone on January 19 but was unable to get my $800.00 credit due to the phone being on some mysterious lost or stolen list. I went in two more times to resolve this but the 24 hour hold t

My second attempt today to simply purchase a charger. Only one employee here this morning who was working with a customer to purchase a phone. We all k ow it's a 2 hour debacle to buy a phone so I exp