Issue resolved after escalation through management without incurring additional cost.

Contacted them regarding an issue with an LG mini split where it's leaking refrigerant somewhere. Over the course of the year, they've sent someone out to look - charged me for that, couldn't find a l

I would to take the opportunity to pass along 5-star rating for Pyramid Heating & Cooling and to recognize the service technician, Athen. for his service in diagnosing various issues with our AC syste