I am here to join the many others I see in a HORRIBLE customer service experience. I have been a member since 2009 and an executive member for many years. I recently rented from National Car Rental in

this last time I rented a car from them it was late when I picked it up. I did a walk around but it was 10 at night so didn't notice anything. I had a 2 hour drive to my Uncles funeral. I noticed when