Customer service for the appointment and the actual replacement was very good, with prompt service, polite and professional even when I had made a mistake about whether the windshield had a rain senso

Sketchy business practice. If you do go with Safelite, at least do *not* prepay. My car window was smashed and I tentatively booked an appointment with Safelite online. They quoted me $400+ all-in. I

Worst communication. Inept staff. They put the wrong windshield in and told me I had to wait 10 days for the replacement to let the glue dry. I show up 10 days later and they never called to tell me t