Customer service must have been out sick. Neither of two reps came from behind the counter. Answered head down, "yes" or "no" or "that's discontinued." No follow-up, "what are you looking for?" or, "B

I visited the Bethesda row store around 5:50 pm to select a new frame for my glasses. The store's listed closing time was 6:00 PM. Unfortunately, at just about 6:01 PM, as I was still finalizing my ch

Anjelica is a gem! She was super kind, patient and helpful when I was deciding on new frames. She made it a quick and smooth process.